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- Describing PeopleSoft Enterprise CRM Common Foundation
- Describing Customer Management
- Describing Workforce Management
- Describing Product Management
- Describing Common Features
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- Peoplesoft CRM Training
Peoplesoft CRM Training
Quick Facts
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Medium of instructions
English
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Mode of learning
Self study, Virtual Classroom
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Mode of Delivery
Video and Text Based
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Frequency of Classes
Weekdays, Weekends
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Course overview
Peoplesoft CRM Training Course is an online training programme developed and offered by Mindmajix that enables the students to gain a deep understanding of Peoplesoft CRM (Customer Relationship Management) which is a technology that helps companies to manage and support their customer care relationship. The curriculum will walk the learners through all the aspects of Peoplesoft CRM including Describing Data In Tables, Managing Customers, Contact Management, Task Management, and whatnot.
Peoplesoft CRM Training Online Course provides the participants with two options of taking the training and they can choose as per their preference. One is the mode of Self-Paced Videos and the other is the Live Instructor-led Online mode. The course equips the learners with deep knowledge of Table set Sharing Architecture, Customer-Facing Applications, Worker-Facing Applications, PeopleSoft Enterprise CRM, CRM Configuration Tools, CRM Integrations, and many more.
The candidates enrolled in the Peoplesoft CRM Training Online Certification will be rendered with intensive training of the theories of customer relationship management with Peoplesoft CRM through a practical approach with exposure to the industry use-cases and real-time projects. After the training, the participants will be provided with access to certain premium features such as mock interviews, career counseling sessions, community support, access to resume builder, etc. Mindmajix also provides corporate training in Peoplesoft CRM. The interested folk can enroll in the programme by paying the fee prescribed by Mindmajix.
The highlights
- 100% online course
- Offered by Mindmajix
- Flexible Schedule
- Online Live and Self-paced Training Options
- FREE Demo on Request
- 24/7 Lifetime Support
- Life-Time Self-Paced Videos Access
- One-on-One Doubt Clearing
- Certification Oriented Curriculum
Program offerings
- One-on-one doubt clearing sessions
- Certification oriented curriculum
- Real-time project use cases
- 20 hours of labs
- Free demo on request
- 24/7 lifetime support
- 30 hours of sessions
- Online live and self-paced training options
Course and certificate fees
certificate availability
Yes
certificate providing authority
Mindmajix Technologies
Who it is for
What you will learn
Business management
At the end of the Peoplesoft CRM Training Certification, the participants will understand the Peoplesoft CRM in detail and will explore a wide range of related topics such as PeopleSoft Enterprise CRM Integrations, PeopleSoft Enterprise CRM Configuration Tools, Manual Notifications, Product Packages, etc.
The syllabus
Business Process Overview
Getting Started With CRM
- Describing Sign-in Security Access
- Signing in to PeopleSoft Applications
- Explaining the Features of PeopleSoft Pure Internet Architecture
- Using Navigational Aids to Maximize Efficiency
- Describing Elements of Components
- Describing Search Pages
- Describing Methods for Efficient Searching
Viewing And Modifying Data
- Describing Effective Dating
- Describing Action Types
Describing Data In Tables
- Describing Types of Tables
- Describing Processing and Default Tables
- Describing Translate Tables
- Describing Transaction and Control Tables
Defining Business Units, SetIDs And Tableset Controls
- Describing the Association of Tables With Business Units and SetIDs
- Setting Up Values in a Control Table
- Developing Tableset Sharing Architecture
Working With The Customer Data Model
- Describing the Customer Data Model
Managing Customers
- Setting Up Control Values for Customers
- Setting Up Companies
- Setting Up Contact Information
- Setting Up Persons
- Setting Up Sites
- Using Quick Create
Working With The 360-Degree View And The Relationship Viewer
- Using the 360-Degree View
- Viewing and Maintaining Relationships
Managing Contacts And Tasks
- Describing Contact Management
- Managing Contacts and Tasks
- Setting Up Task Management
Managing Workers In Customer-Facing Applications
- Describing Workers
- Setting Up Foundational Data for Workers
- Creating Workers
- Defining Worker Information
Managing Workers In Worker-Facing Applications
- Describing Considerations for Worker-Facing Applications
Managing Product Definitions
- Describing Products
- Setting Up Control Tables for Products
- Setting Up Product Definitions
- Setting Up Product Packages
Managing Installed Products
- Describing Installed Products
- Setting Up Installed Product Tracking
- Tracking Installed Products
Managing Worklists And Notifications
- Managing PeopleSoft Enterprise CRM Worklists
- Setting Up and Using Manual Notifications
Evaluating Integration, Automation, And Configuration Options
- Describing PeopleSoft Enterprise CRM Integrations
- Describing PeopleSoft Enterprise CRM Configuration Tools
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