Leadership and Management QLS Level 3 Certificate

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                                    Medium of instructions
                                    English

                                    Mode of learning
                                    Self study

                                    Mode of Delivery
                                    Text Based

The first module seeks to define both management and leadership, focusing on the differences, similarities and connections between the two concepts.
Candidates learn how and why businesses worldwide rely on skilled leadership personnel to function, along with the qualities and characteristics of the effective leader.

Module two turns attention to continuous professional development, highlighting the value and importance of striving for improvement at all times.
Candidates learn how to accurately and objectively assess their performance, establish realistic career development goals and create a personal vision statement.

The concept of the high-performing team is examined in the third module, in which the business-wide benefits of effective teamwork are discussed.
Candidates learn how to identify and address team inefficiencies, while considering the more common challenges associated with high-performing team development and management.

Module four turns attention to motivational theory, highlighting the direct correlation between employee motivation and wider business performance.
Candidates learn how to identify and introduce effective incentives, modify motivational strategies for different personalities and identify issues with demotivation in the workplace.

Communication as a key contributor to successful leadership is discussed in module five, along with the importance of effective communication at all levels throughout the business.
Candidates learn how to improve their communication and listening skills, along with the importance of identifying and addressing potential communication barriers.

In the sixth and final unit, learners study the functions, objectives and mechanics of some of the more typical workplace meetings.
The art of collecting and presenting constructive feedback is also discussed, along with how to organize important meetings and the cornerstones of the effective employee performance assessment.

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