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    • Information Technology Infrastructure Library Intermediate Service Design Certification Training

    ITIL® INTERMEDIATE SD CERTIFICATION TRAINING

    BY
    Careerera

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    Mode

    Online

    Duration

    16 Hours

    Fees

    $ 899 999

    Quick Facts

    particular details
    Medium of instructions English
    Mode of learning Self study, Virtual Classroom
    Mode of Delivery Video and Text Based

    Course and certificate fees

    Fees information
    $ 899  $999
    certificate availability

    Yes

    certificate providing authority

    Careerera

    The syllabus

    Chapter 1: Introduction to Service Design

    Chapter 2: Service Design Principles

    Chapter 3: Service Design Processes

    Chapter 4: Service Design Technology Related Activities

    Chapter 5: Organising for Service Design

    Chapter 6: Technology Considerations

    Chapter 7: Implementation and Improvement of Service Design

    Chapter 8: Challenges, Critical Success Factors and Risks

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