- Installing and configuring laptop hardware and components
- Installing components within the display of a laptop
- Using appropriate laptop features
- Compare and contrast characteristics of various types of other mobile devices
- Connecting and configuring accessories and ports of other mobile devices
- Configuring basic mobile device network connectivity and application support
- Using methods to perform mobile device synchronization
Quick Facts
particular | details | |||
---|---|---|---|---|
Medium of instructions
English
|
Mode of learning
Virtual Classroom
|
Mode of Delivery
Video Based
|
Course and certificate fees
certificate availability
Yes
certificate providing authority
GreyCampus
The syllabus
220-1001: Mobile Devices
220-1001: Networking
- Compare and contrast TCP and UDP ports, protocols, and their purposes
- Compare and contrast common networking hardware devices
- Installing and configuring a basic wired/wireless SOHO network
- Compare and contrast wireless networking protocols
- Summarizing the properties and purposes of services provided by networked hosts
- Common network configuration concepts
- Compare and contrast Internet connection types, network types, and their features
- Using appropriate networking tools
220-1001: Hardware
- Basic cable types, features, and their purposes
- Identifying common connector types
- Installing RAM types
- Installing and configuring storage devices
- Installing and configuring motherboards, CPUs, and add-on cards
- Purposes and uses of various peripheral types
- Summarizing power supply types and features
- Selecting and configuring appropriate components for a custom PC configuration to meet customer specifications or needs\
- Installing and configuring common devices
- Configuring SOHO multifunction devices/printers and settings
- Installing and maintaining various print technologies
220-1001: Virtualization and Cloud Computing
- Compare and contrast cloud computing concepts
- Setting up and configuring client-side virtualization
220-1001: Hardware and Network Troubleshooting
- Using the best practice methodology to resolve problems
- Troubleshooting problems related to motherboards, RAM, CPUs, and power
- Troubleshooting hard drives and RAID arrays
- Troubleshooting video, projector, and display issues
- Troubleshooting common mobile device issues while adhering to the appropriate procedures
- Troubleshooting printers
- Troubleshooting common wired and wireless network problems
220-1002: Operating Systems
- Compare and contrast common operating system types and their purposes
- Compare and contrast features of Microsoft Windows versions
- Summarize general OS installation considerations and upgrade methods
- Use appropriate Microsoft C
- Use Microsoft operating system features and tools
- Use Microsoft Windows Control Panel utilities
- Summarize application installation and configuration concepts
- Configure Microsoft Windows networking on a client/desktop
- Use features and tools of the Mac OS and Linux client/desktop operating systems
220-1002: Security
- Summarize the importance of physical security measures
- Explain logical security concepts
- Compare and contrast wireless security protocols and authentication methods
- Detect, remove, and prevent malware using appropriate tools and methods
- Compare and contrast social engineering, threats, and vulnerabilities
- Compare and contrast the differences of basic Microsoft Windows OS security settings
- Implement security best practices to secure a workstation
- Implement methods for securing mobile devices
- Implement appropriate data destruction and disposal methods
- Configure security on SOHO wireless and wired networks
220-1002: Software Troubleshooting
- Troubleshoot Microsoft Windows OS problems
- Troubleshoot and resolve PC security issues
- Use best practice procedures for malware removal
- Troubleshoot mobile OS and application issues
- Troubleshoot mobile OS and application security issues
220-1002: Operational Procedures
- Compare and contrast best practices associated with types of documentation
- Implement basic change management best practices
- Implement basic disaster prevention and recovery methods
- Explain common safety procedures
- Explain environmental impacts and appropriate controls
- Explain the processes for addressing prohibited content/ activity, and privacy, licensing, and policy concepts
- Given a scenario, use proper communication techniques and professionalism
- Identify the basics of scripting
- Use remote access technologies
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