Sales Training: Practical Sales Techniques

BY
Udemy

Mode

Online

Fees

₹ 2999

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based

Course and certificate fees

Fees information
₹ 2,999
certificate availability

Yes

certificate providing authority

Udemy

The syllabus

Welcome

  • What to expect

What is Sales?

  • Staying on the Sales Tightrope
  • 'Prescribing' not Selling

Part 1 - Building a Sales Relationship

  • Introduction
  • Do you need to be liked?
  • First Impressions and Body Language
  • Make Me Feel Important
  • Being a Great Listener
  • The Sales Questioning Funnel
  • Four Types of People
  • The Delight Factor
  • What Did You Learn?

Part 2 - Diagnosing the Sale

  • Introduction
  • Finding Out Their Needs
  • Building Their Needs
  • Get them to say it

Part 3 - Prescribing a Solution

  • Introduction
  • The Difference Between Features and Benefits
  • What Did You Learn?

Part 4 - Objection Handling

  • Introduction
  • Can Objections be a Good Thing for Sales?
  • Feel Felt Found
  • Preparation is Key to Sales
  • "It's too expensive"
  • What Did You Learn?

Part 5 - Closing Sales

  • Introduction
  • The Principle of Closing
  • Closing - The Words to Use
  • Keeping the Ball in Your Court
  • What Did You Learn?

Efficiency & Measurement in Sales

  • Introduction
  • 7 Essential Principles of Sales Efficiency
  • The Science of Sales Measurement

Bonus

  • Thank you
  • How To Get Your Certificate

Bonus: Latest Content Updates

  • Avoid the Three Reasons Why We Lose Sales
  • Communication Options
  • What If The Customer Is Unhappy With The Price?
  • Don't Make a Small Reduction to Get The Deal
  • Remember: It's OK to Lose Some Loss-Making Customers
  • Why You Should Be Losing Half Your Business On Price
  • What To Do AFTER The Sale
  • Juggling Selling and Negotiating At The Same Time

Instructors

Mr Chris Croft

Mr Chris Croft
Management Trainer
Freelancer

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