Set Yourself Up For Success with Salesforce Skills

BY
Udemy

Mode

Online

Fees

₹ 1999

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based

Course and certificate fees

Fees information
₹ 1,999
certificate availability

Yes

certificate providing authority

Udemy

The syllabus

Introduction

  • Salesforce is not static
  • Time is your greatest asset
  • Activity: Pain points and magic wands

Salesforce Overview and Customizations

  • Accounts, contacts, leads, and opportunities
  • Customize your user settings
  • Customize your navigation bar
  • Customize your home page
  • Activity: Customize your navigation bar

Deep Dive Into Standard Objects

  • Accounts
  • Contacts
  • Leads
  • Opportunities
  • Activities and tasks
  • Reports and dashboards
  • Activity: Solutions to your pain points

Productivity and Efficiencies

  • Integrate your email and calendar with Salesforce
  • Leverage list views
  • Create email templates and "quick text" snippets
  • Access data on the go
  • Activity: Download the mobile app

Prospect and Customer Engagement

  • Send an email to a list of leads or contacts
  • Leverage campaigns to track engagement
  • Activity: Create and analyze a campaign

Next Steps

  • Use data to sell your skills
  • Thank you!
  • Welcome!

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