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- Team Leadership - Introduction
- The Curriculum & Green Belt Certification
- Here are all the assignments required for the Green Belt Certification
- Books and Resources
- The Progress Chart: Motivation and Accountability
Team Management, Leadership & Team Building Master Class
Quick Facts
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Medium of instructions
English
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Mode of learning
Self study
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Mode of Delivery
Video and Text Based
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Course and certificate fees
Fees information
₹ 599 ₹4,099
certificate availability
Yes
certificate providing authority
Udemy
The syllabus
Introduction to Team Leadership & The kata of High Performing Teams
Principles of Lean Management
- The Beginning of Lean
- The House of Lean
- Principles of Lean Management - 1
- Principles of Lean Management - 2
- Principles of Lean Management - 3
- Principles of Lean Management
Organizing Your Team
- Team Structure
- Writing Your Team's Charter
- Roles and Responsibilities on a Team
- The Agenda
- Writing Your Team's Charter
- Action Learning Assignment 1: Organize Your Team
Stages of Team and Organization Development
- Stages of Team Development
- Life Cycles of Organizations
- Life Cycles of Leadership
- Stages of Team Development
Clarifying Decision Styles
- Clarifying Decision Styles
- How to Reach Consensus
- Clarifying Decision Styles
- Action Learning Assignment 2: Clarify Decision Styles
Keeping Score and Beginning the Improvement Process
- Introduction to The Improvement Kata and Daily Leadership
- Developing Your Team Scorecard
- The Balanced Scorecard
- Visual Display
- Developing Your Team Scorecard
- Action Learning Assignment 3: Develop Your Team Scorecard
- Targets, Goals and Objectives
- MBO & Self-Control
- Action Learning Assignment 4: Set Targets & Visual Display
Defining Customer Requirements
- Defining Customer Requirements & Improvement Targets
- The Customer Interview
- Defining Customer Requirements
- Action Learning Assignment 5: Customer Requirements
Solving Problems
- Principles of Team Problem Solving
- Why Brainstorm?
- The Skills of Brainstorming
- The Fishbone or Cause-and-Effect Diagram
- The Affinity Diagram
- Pareto Analysis
- Practice Exercise - Brainstorming
- Root Cause Analysis or "the Five Why's"
- Introduction to PDCA Problem Solving
- PDCA Problem Solving - The Plan
- PDCA Problem Solving - the Do and Check Phase
- PDCA Problem Solving - The Act Phase
- Solving Problems - the Basics
- The A3 Problem Solving Process
- Steps in the A3 Process
- Action Learning: Practice the A3
- A3 Problem Solving
Mapping Your Value Stream
- Mapping Your Value Stream
- Work Process & Relationship Maps
- Steps in the Process
- Mapping Your Value Stream
- Action Learning Assignment 9: Mapping Your Process
Analyzing Variance in Your Process
- Understanding Variances and Variability
- Variance Analysis
- Analyzing Variances
Finding and Eliminating Waste From Your Process
- Eliminating Waste
- Management Waste
- Eliminating Waste
- Action Learning Assignment 10: Eliminating Waste
Motivation and Human Performance
- The Hierarchy of Motivation
- The Power of Purpose - The Soul of Work
- The Hierarchy of Motivation
- Social Motivation and the Radius of Trust
- Situational Motivation
- Situational Motivation - Why it Works
- Social and Situational Motivation
- Lean Culture and Motivation
- Fact-Based Definitions
- Types of Positive Reinforcement
- The Science of Behavior Management - 1
- Keys to Intrinsic Motivation
- Schedules of Reinforcement
- Analyzing Human Performance Problems
- Modeling and Appreciative Inquiry
- Reducing Poor Performance - To Punish or Not?
- The Science of Behavior Management - 2
Standard Work
- Developing Standard Work
- Standard Work
- Leader Standard Work
- Action Learning Assignment 11 - Standard Work
Designing Hybrid Work Systems
- Introduction to Hybrid Work System Design
- What is a Hybrid Work System
- Research on Home or Office Work
- More Research on the Pandemic Experience
- Whose Needs Are We Meeting and What Are Those Needs?
- Designing the System to Meet Human Needs
- Design - The Steering Team
- Writing the Design Charter
- The Work of the Design Team
- Review the Design Team's Work
The Personal Responsibility of Team Members to Self - Manage
- Introduction to Team Member Personal Responsibility
- Understanding Self-Discipline
- Managing Your Work Space
- Managing Your Self in Time
- Develop Your Own Scorecard
- Assignment: Assess Your Own Self-Management
Team Member's Responsibility to be a Great Team Member
- Relationships and the Power of Trust
- Be a Great Team Member
- Types of Teams and Your Participation
- Assignment - What Can I Do To Be A Great Team Member
- Google's Research and Psychological Safety
- Take Care of Yourself
Facilitating Remote or Virtual Teams
- Introduction to the Research on Virtual Teams
- Research on Remote Teams from HBR
- Research from Forbes
- Survey of Users: Introduction
- Evaluation of Best Team Practices
- Advice from Virtual or Remote Team Leaders
- One Thing You Could Do to Improve Virtual Meetings
Team Facilitation Skills
- Introduction to Team Facilitation
- The Critical Skills of Facilitation: Organizing and Focus
- The Eight Skills: Clarifying
- The Eight Skills: Reflecting
- The Eight Skills: Comforting
- The Eight Skills: Motivating
- The Eight Skills: Controlling
- Concluding a Topic or Meeting
- Team Facilitation Skills
Effective Listening Skills
- Body Language
- Asking Effective Questions
- Empathy and Active Listening
- Acknowledging and Using Silence
- Listening Skills
Giving and Receiving Feedback - "Straight Talk"
- "Straight Talk" - A Model for Giving Feedback
- "Straight Talk" - Receiving Feedback
- Action Learning Assignment 12: Giving and Receiving Feedback
Conflict Resolution
- Principles of Conflict Resolution
- A Model of Conflict Resolution
- Conflict Resolution: Debate or Dialogue?
- Conflict Resolution: Behavioral Characteristics of Debate or Dialogue
- Conflict Resolution
- Action-Learning Assignment 13: Conflict Resolution
Improving the System
- Introduction to Improving the System
- Models of Organizational Systems
- Whole System Architecture
- Action-Learning Assignment 14: Improving the System
- Improving the System
Additional Resources
- Bonus Lecture: Some Additional Resources
Articles
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