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    Team Management, Leadership & Team Building Master Class

    BY
    Udemy

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    Mode

    Online

    Fees

    ₹ 599 4099

    Quick Facts

    particular details
    Medium of instructions English
    Mode of learning Self study
    Mode of Delivery Video and Text Based

    Course and certificate fees

    Fees information
    ₹ 599  ₹4,099
    certificate availability

    Yes

    certificate providing authority

    Udemy

    The syllabus

    Introduction to Team Leadership & The kata of High Performing Teams

    • Team Leadership - Introduction
    • The Curriculum & Green Belt Certification
    • Here are all the assignments required for the Green Belt Certification
    • Books and Resources
    • The Progress Chart: Motivation and Accountability

    Principles of Lean Management

    • The Beginning of Lean
    • The House of Lean
    • Principles of Lean Management - 1
    • Principles of Lean Management - 2
    • Principles of Lean Management - 3
    • Principles of Lean Management

    Organizing Your Team

    • Team Structure
    • Writing Your Team's Charter
    • Roles and Responsibilities on a Team
    • The Agenda
    • Writing Your Team's Charter
    • Action Learning Assignment 1: Organize Your Team

    Stages of Team and Organization Development

    • Stages of Team Development
    • Life Cycles of Organizations
    • Life Cycles of Leadership
    • Stages of Team Development

    Clarifying Decision Styles

    • Clarifying Decision Styles
    • How to Reach Consensus
    • Clarifying Decision Styles
    • Action Learning Assignment 2: Clarify Decision Styles

    Keeping Score and Beginning the Improvement Process

    • Introduction to The Improvement Kata and Daily Leadership
    • Developing Your Team Scorecard
    • The Balanced Scorecard
    • Visual Display
    • Developing Your Team Scorecard
    • Action Learning Assignment 3: Develop Your Team Scorecard
    • Targets, Goals and Objectives
    • MBO & Self-Control
    • Action Learning Assignment 4: Set Targets & Visual Display

    Defining Customer Requirements

    • Defining Customer Requirements & Improvement Targets
    • The Customer Interview
    • Defining Customer Requirements
    • Action Learning Assignment 5: Customer Requirements

    Solving Problems

    • Principles of Team Problem Solving
    • Why Brainstorm?
    • The Skills of Brainstorming
    • The Fishbone or Cause-and-Effect Diagram
    • The Affinity Diagram
    • Pareto Analysis
    • Practice Exercise - Brainstorming
    • Root Cause Analysis or "the Five Why's"
    • Introduction to PDCA Problem Solving
    • PDCA Problem Solving - The Plan
    • PDCA Problem Solving - the Do and Check Phase
    • PDCA Problem Solving - The Act Phase
    • Solving Problems - the Basics
    • The A3 Problem Solving Process
    • Steps in the A3 Process
    • Action Learning: Practice the A3
    • A3 Problem Solving

    Mapping Your Value Stream

    • Mapping Your Value Stream
    • Work Process & Relationship Maps
    • Steps in the Process
    • Mapping Your Value Stream
    • Action Learning Assignment 9: Mapping Your Process

    Analyzing Variance in Your Process

    • Understanding Variances and Variability
    • Variance Analysis
    • Analyzing Variances

    Finding and Eliminating Waste From Your Process

    • Eliminating Waste
    • Management Waste
    • Eliminating Waste
    • Action Learning Assignment 10: Eliminating Waste

    Motivation and Human Performance

    • The Hierarchy of Motivation
    • The Power of Purpose - The Soul of Work
    • The Hierarchy of Motivation
    • Social Motivation and the Radius of Trust
    • Situational Motivation
    • Situational Motivation - Why it Works
    • Social and Situational Motivation
    • Lean Culture and Motivation
    • Fact-Based Definitions
    • Types of Positive Reinforcement
    • The Science of Behavior Management - 1
    • Keys to Intrinsic Motivation
    • Schedules of Reinforcement
    • Analyzing Human Performance Problems
    • Modeling and Appreciative Inquiry
    • Reducing Poor Performance - To Punish or Not?
    • The Science of Behavior Management - 2

    Standard Work

    • Developing Standard Work
    • Standard Work
    • Leader Standard Work
    • Action Learning Assignment 11 - Standard Work

    Designing Hybrid Work Systems

    • Introduction to Hybrid Work System Design
    • What is a Hybrid Work System
    • Research on Home or Office Work
    • More Research on the Pandemic Experience
    • Whose Needs Are We Meeting and What Are Those Needs?
    • Designing the System to Meet Human Needs
    • Design - The Steering Team
    • Writing the Design Charter
    • The Work of the Design Team
    • Review the Design Team's Work

    The Personal Responsibility of Team Members to Self - Manage

    • Introduction to Team Member Personal Responsibility
    • Understanding Self-Discipline
    • Managing Your Work Space
    • Managing Your Self in Time
    • Develop Your Own Scorecard
    • Assignment: Assess Your Own Self-Management

    Team Member's Responsibility to be a Great Team Member

    • Relationships and the Power of Trust
    • Be a Great Team Member
    • Types of Teams and Your Participation
    • Assignment - What Can I Do To Be A Great Team Member
    • Google's Research and Psychological Safety
    • Take Care of Yourself

    Facilitating Remote or Virtual Teams

    • Introduction to the Research on Virtual Teams
    • Research on Remote Teams from HBR
    • Research from Forbes
    • Survey of Users: Introduction
    • Evaluation of Best Team Practices
    • Advice from Virtual or Remote Team Leaders
    • One Thing You Could Do to Improve Virtual Meetings

    Team Facilitation Skills

    • Introduction to Team Facilitation
    • The Critical Skills of Facilitation: Organizing and Focus
    • The Eight Skills: Clarifying
    • The Eight Skills: Reflecting
    • The Eight Skills: Comforting
    • The Eight Skills: Motivating
    • The Eight Skills: Controlling
    • Concluding a Topic or Meeting
    • Team Facilitation Skills

    Effective Listening Skills

    • Body Language
    • Asking Effective Questions
    • Empathy and Active Listening
    • Acknowledging and Using Silence
    • Listening Skills

    Giving and Receiving Feedback - "Straight Talk"

    • "Straight Talk" - A Model for Giving Feedback
    • "Straight Talk" - Receiving Feedback
    • Action Learning Assignment 12: Giving and Receiving Feedback

    Conflict Resolution

    • Principles of Conflict Resolution
    • A Model of Conflict Resolution
    • Conflict Resolution: Debate or Dialogue?
    • Conflict Resolution: Behavioral Characteristics of Debate or Dialogue
    • Conflict Resolution
    • Action-Learning Assignment 13: Conflict Resolution

    Improving the System

    • Introduction to Improving the System
    • Models of Organizational Systems
    • Whole System Architecture
    • Action-Learning Assignment 14: Improving the System
    • Improving the System

    Additional Resources

    • Bonus Lecture: Some Additional Resources

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