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Question : Case Study: XYZ Tech Solutions

XYZ Tech Solutions is a software development company known for its innovative products. The company is managed by three levels of management: top management, middle-level management, and lower-level management. XYZ Tech Solutions aims to be a market leader by providing cutting-edge technology solutions and excellent customer support.

The management function of controlling in XYZ Tech Solutions involves:

Option 1: Guiding and motivating employees to achieve organizational goals
   

Option 2: Setting performance standards and measuring actual performance
 

Option 3: Allocating resources and assigning tasks

 

Option 4: Monitoring and evaluating employee performance


Team Careers360 7th Jan, 2024
Answer (1)
Team Careers360 9th Jan, 2024

Correct Answer: Setting performance standards and measuring actual performance


Solution : The correct answer is (b) Setting performance standards and measuring actual performance

Controlling in management entails setting performance standards or benchmarks, measuring actual performance against these standards, and taking corrective actions as necessary to ensure that the organization's objectives are being met. It involves monitoring and regulating various activities and processes to maintain performance within established parameters. While guiding and motivating employees , allocating resources and assigning tasks , and monitoring and evaluating employee performance are important aspects of management, they are not the primary components of the controlling function. Controlling specifically focuses on performance measurement and adjustment.

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