Question : CRM in the context of software applications means:
Option 1: Customer's Relatives Meet
Option 2: Channel Route Market
Option 3: Customer Relationship Management
Option 4: Customer Retention Manager
Answer (1)
11th Jan, 2024
Correct Answer: Customer Relationship Management
Solution : The correct option is Customer Relationship Management .
CRM stands for "Customer Relationship Management" in the context of software applications. CRM refers to a class of software tools and solutions that assist organisations in managing and improving their interactions and connections with customers and potential customers. CRM software often serves as a centralised platform for gathering, storing and analysing customer data and interactions.
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