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Filing a case against PhonePe or any other digital payment service requires following a legal process. Here’s a step-by-step guide: 1) Attempt Resolution through Customer Support:
Before taking legal action, try to resolve the issue through PhonePe's customer support. Document all communications, including chat logs, emails, and call records. 2) Send a Legal Notice:
If the issue is not resolved, send a legal notice to PhonePe detailing your complaint and what resolution you seek. You can draft this notice yourself or hire a lawyer to do it. 3) Approach a Consumer Court:
Start by attempting resolution through customer support, then proceed to send a legal notice, and if needed, file a case in consumer court with all the required documents. Consult a lawyer if you need personalized legal advice.
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