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I have forgotten my password but I tried to retrieve by forget password but the otp is not coming on SMS and on email. I have tried Several times but otp didn't came. What should I do ?


janhaviagane02 14th Apr, 2020
Answer (1)
Bhawna Mehbubani 24th May, 2020

Dear Janhavi, you should check if you can providing a valid phone number for receiving OTP through SMS. You can also use the forget password option and enter your mail ID, for you to receive the OTP through mail.

You can also try entering the alternate email ID, if provided while you created your mail ID.

I hope this helps you!

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