Question : Case Study: ABC Retailers

ABC Retailers is a chain of stores specializing in fashion apparel. They have a hierarchical management structure with top management, middle-level management, and lower-level management. The company aims to provide a wide range of trendy clothing options and outstanding customer service.

ABC Retailers' management team believes in maintaining transparency and open communication with employees. This reflects the management principle of:

Option 1: Centralization
 

Option 2: Unity of direction
  

Option 3: Scalar chain

Option 4: Openness

Question : Case Study: XYZ Tech Solutions

XYZ Tech Solutions is a software development company known for its innovative products. The company is managed by three levels of management: top management, middle-level management, and lower-level management. XYZ Tech Solutions aims to be a market leader by providing cutting-edge technology solutions and excellent customer support.

XYZ Tech Solutions' management team believes in maintaining open communication and transparency with employees. This reflects the management principle of:

Option 1: Centralization
   

Option 2: Unity of direction
   

Option 3: Scalar chain

Option 4: Openness

Question : Name that management principle which suggests that communication from top to bottom should follow the official lines of command?

Option 1: Order

Option 2: Scalar chain

Option 3: Centralisation

Option 4: Division of work

Question : Statement 1: The success of management depends on effective communication.

Statement 2: Communication helps in conveying goals, expectations, and feedback to employees.

Option 1: Both statements are true
 

Option 2: Both are incorrect
 

Option 3: Statement 1 is true, and Statement 2 is false.

Option 4: Statement 1 is false, and Statement 2 is true.

Question : In the following passage, some words have been deleted. Select the most appropriate option to fill in each blank.

(1)_______ changes in science and technology lead to modernisation of technology as well as upgradation of knowledge. In order to upgrade or modernise technology, management must (2)_______ employees to accept new technology. (3)________ training of staff becomes necessary to update their knowledge and to (4) _____their skills. This is possible only (5)______ effective communication between the management and the employees.

Question:
Select the most appropriate option for blank 1.
 

Option 1: No
 

Option 2: Ultimate
 

Option 3: Slow
 

Option 4: Rapid