Hello student

That's frustrating!

If you've uploaded your documents correctly but the system is still asking you to re-upload them, try these troubleshooting steps:

1. *Check file format*: Ensure your documents are in the accepted format (e.g., PDF, JPEG, PNG).

2. *Verify file size*: Check that your files don't exceed the maximum allowed size.

3. *Confirm upload*: Double-check that you've uploaded the correct documents and haven't missed any.

4. *Clear browser cache*: Clear your browser's cache and cookies, then try uploading again.

5. *Try a different browser*: Switch to a different browser to rule out browser-specific issues.

6. *Check for errors*: Look for any error messages or warnings that might indicate the issue.

7. *Contact support*: Reach out to the support team or helpdesk for assistance. They may be able to:

- Check server-side issues

- Provide guidance on uploading documents

- Help resolve technical issues

Remember to stay calm and patient, and don't hesitate to seek help if the issue persists!