Question : The three-tier system under the Consumer Protection Act consists of:
Option 1: District Consumer Disputes Redressal Forum, State Consumer Disputes Redressal Commission, and National Consumer Disputes Redressal Commission
Option 2: District Consumer Disputes Redressal Forum, District Consumer Protection Authority, and State Consumer Protection Commission
Option 3: State Consumer Disputes Redressal Forum, District Consumer Disputes Redressal Commission, and National Consumer Protection Commission.
Option 4: District Consumer Disputes Redressal Commission, State Consumer Protection Commission, and National Consumer Protection Authority.
Correct Answer: District Consumer Disputes Redressal Forum, State Consumer Disputes Redressal Commission, and National Consumer Disputes Redressal Commission
Solution : The correct answer is (a) District Consumer Disputes Redressal Forum, State Consumer Disputes Redressal Commission, and National Consumer Disputes Redressal Commission.
The three-tier system under the Consumer Protection Act consists of the following entities:
1. District Consumer Disputes Redressal Forum (District Forum): This is the first tier of the consumer courts established at the district level. It handles consumer complaints involving claims up to a specified value.
2. State Consumer Disputes Redressal Commission (State Commission): This is the second tier of the consumer courts established at the state level. It handles consumer complaints involving claims exceeding the value specified by the District Forum but below a higher threshold.
3. National Consumer Disputes Redressal Commission (National Commission): This is the third and highest tier of the consumer courts established at the national level. It handles consumer complaints involving claims exceeding the value specified by the State Commission.
The three-tier system ensures a hierarchical structure for the resolution of consumer grievances, with consumers having the option to escalate their complaints to higher levels if necessary. The District Forums are at the lowest level, followed by the State Commissions, and finally, the National Commission serves as the apex body for consumer dispute redressal.
Question : Which authority is responsible for enforcing the Consumer Protection Act at the district level?
Option 1: District Consumer Disputes Redressal Forum
Option 2: State Consumer Disputes Redressal Commission
Option 3: National Consumer Disputes Redressal Commission
Option 4: Consumer Protection Council
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