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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Course Overview

The Customer-Centric Innovation course is one of the six courses of the MicroMasters programme. This Customer-Centric Innovation training is all about launching a successful innovation. It is research-based and strategically designed. It follows all the factors for success in innovation. The importance of all the factors responsible for success such as team organization, innovation culture, technology development, and scouting stage is thoroughly emphasized in this course. The metrology to find the unmet needs of customers so that the customer-centric innovation turns into reality.

The customer-Centric Innovation certification course is highly interactive. Here a series of individual and group exercises are practiced for a deeper understanding of Customer-Centric innovation. Several case studies of real-life customer-centric innovation from companies will be handed. These real-life examples will help decide on better strategies and methods for effective outcomes. Customer-Centric Innovation training is specifically beneficial to Product Managers, Engineers, Process managers, and Marketing managers for their career upliftment. 

After completing this course, the candidates will be benefited from a valuable certificate. This certificate is shareable on all platforms including Linkedin. One added benefit is that it will also help gain MicroMasters credentials. On completing the Customer-Centric Innovation online course and the other 5 courses, the candidates will seal this credential for themselves.

The Highlights

  • MicroMasters program
  • Instructor paced
  • Shareable certificate
  • Case studies
  • Online lectures
  • Group exercises
  • Discussion forum
  • Duration 6 weeks
  • Verified by RWTH Aachen University

Programme Offerings

  • Online lectures
  • Case Studies
  • discussion forum
  • Group exercises

Courses and Certificate Fees

Fees InformationsCertificate AvailabilityCertificate Providing Authority
USD 249yesRWTH Aachen University, Aachen

Customer Centric Innovation Fees Structure :

Fee Category

Amount

Certification

$ 249


Eligibility Criteria

Education

There is no mandatory education requirement for this Customer-Centric Innovation training. Candidates from any discipline can apply for this course. But if the candidates wish to benefit from this course they can first complete the MTI001x program.

Certification Qualifying details

Only the verified candidates are allowed to earn a certificate for this course. According to edX’s policy, the audit candidates can complete the Customer-Centric Innovation certification by edX free of cost but no certificate will be given to them. For availing of a certificate, the audit candidates can upgrade by doing the specified payment or they can apply for financial assistance. 

What you will learn

Customer serviceKnowledge of Product ManagementKnowledge of engineering

The Customer-Centric Innovation course is centred around innovative practices. Case studies offer a practical and reliable method of learning. Some of the key learning points that the candidates will access from this Customer-Centric Innovation certification syllabus are given below:

  • Borrowing innovative examples from other businesses.
  • Applying methods on how to organize one’s team better.
  • Learning how to implement innovative strategies.
  • Learning the skills of employing customer-centric approaches. 
  • Getting insights into the importance of technology development in organizations.
  • Learning how to deploy advanced metrologies. 
  • Learning skills regarding the identification of customer needs.
  • Getting insights about managing the first stages of “fuzzy” in innovation.
  • Using the enriching tools and applying them for career development.
  • Learning to develop new business strategies and applying the same in the business run by them or new business to be started.

Who it is for

The candidates who belong to any discipline and are interested to know about innovation in the business segment

  • The candidates who desire to build their careers as Product Manager, Entrepreneur, Management Consultant, Marketing Manager, etc

Admission Details

The admission steps for enrolling in this Customer-Centric Innovation classes as well as in any course on edX’s platform are given below. Kindly, follow accordingly:

Step 1: Open Google and click enter in this URL - https://www.edx.org/learn/customer-centric-innovation/rwth-aachen-university-customer-centric-innovation

Step 2:  If you don’t have an existing account then register and fill up the required information.

Step 3:  Then Sign in with your registered email id and password.

Step 4:  Enrol on the “Enrol” tab, displayed on the course page.

Step 5:   Choose the verified track and pay the amount displayed.

Step 6:   You can also access the course through the audit track.

Step 7:   The audit candidates can upgrade and pay for the certificate. 

Step 8:   The financially weaker candidates can fill up the financial assistance form for a 90 % discount coupon. For further queries, ask questions on the Help Center tab.

The Syllabus

Instructors

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