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Quick Facts
| Medium Of Instructions | Mode Of Learning | Mode Of Delivery |
|---|---|---|
| English | Self Study | Video and Text Based |
Courses and Certificate Fees
| Fees Informations | Certificate Availability | Certificate Providing Authority |
|---|---|---|
| INR 16710 | yes | UMD |
The Syllabus
- Course Overview
- 1.1 Module 1 Introduction
- 1.2 Managing Customer Relationships in the Digital Environment: Introduction
- 1.3 CRM Philosophy
- 1.4 Economics of CRM
- 1.5 Customer Value Equation
- 1.6 Customer Lifetime Social Value
- 2.1 Module 2 Introduction
- 3.1 Module Introduction
- 4.1 Module 4 Introduction
- Congratulations on Completing Digital Customer Analytics
Instructors
Articles
3 Jan'25, 11:36 AM
3 Jan'25, 11:30 AM
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3 Jan'25, 04:36 AM
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6 Dec'24, 04:30 AM
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29 Nov'24, 06:03 AM
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2 Nov'24, 06:52 AM
11 Oct'24, 06:01 AM
13 Mar'24, 06:24 AM
29 Feb'24, 06:05 AM
27 Feb'24, 10:32 AM
13 Feb'24, 06:25 AM
3 Jan'25, 11:36 AM
3 Jan'25, 11:30 AM
3 Jan'25, 06:14 AM
3 Jan'25, 04:36 AM
2 Jan'25, 12:59 PM
2 Jan'25, 12:44 PM
2 Jan'25, 12:30 PM
2 Jan'25, 12:28 PM
2 Jan'25, 11:26 AM
2 Jan'25, 07:13 AM
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