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Quick Facts
| Medium Of Instructions | Mode Of Learning | Mode Of Delivery |
|---|---|---|
| English | Self Study | Video and Text Based |
Courses and Certificate Fees
| Certificate Availability | Certificate Providing Authority |
|---|---|
| yes | Futurelearn |
The Syllabus
- Gain an overview of the tourism and hospitality industry and lay the groundwork to understand its customers and challenges.
- Learn how to plan and manage different types of events, from handling event budgets and suppliers to PR and event communications.
- Learn how to manage the revenue of a hotel, analyse the competitive market, and boost income and profitability.
- Discover how to build an effective and motivated team with tools and techniques to recruit, select, and train your hotel staff.