What are some guidelines that you will learn in these crisis management courses?
Answer (1)
22nd Oct, 2021
These are some of the best guidelines you will learn from these crisis management courses:
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Taking responsibility
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Be proactive, transparent and accountable
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Be prepared for backlash of any kind
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Be humane
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Apologise first and then take action
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Effective monitoring, planning and communication
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Seek first to understand the situation
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Always have a contingency plan
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