Hello

The problem you are facing the course of exam thatrelated to a laptop software which is not a matter of important criteria for or just pulling your exam and the cancellation  of your candidature for your HS examination. For this problem you have to  contact with directorate of  Board of secondary education for the  state of Maharashtra. Apply for remedies in online mode and pray for allowing you for appearing in the examination with the scheduled dates that  have been declared by them.

Hope this helps.