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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Course Overview

The two (or more) parties in a negotiation, by definition, express opposing interests. Therefore, it takes a lot of skill and problem-solving to enter into a fair and amicable agreement. The applicability of negotiation skills is not limited to business transactions and disputes at the workplace, you could use these skills in every interaction and social situation. If you want to get better at negotiating, the Negotiation Skills and Effective Communication programme presents the perfect opportunity.

The Negotiation Skills and Effective Communication training starts by emphasising the role that effective communication plays in a negotiation. It then moves on to another significant factor: emotions. It is necessary to acknowledge the role that emotions play in the negotiation process. In fact, through this course, you will master the application of emotional intelligence mechanisms to manage emotions and use them to your advantage.

The Negotiation Skills and Effective Communication certification course is also a part of the Tecnológico de Monterrey’s MicroMasters programme in Humanities and Soft Skills. The course has two options to enrol; paid and free tracks. In the free mode, the learners can access the course only for a limited duration. 

The Highlights

  • Learn for free
  • Tecnológico de Monterrey four-week course
  • 5-8 hours per week
  • Learn at your own pace
  • Intermediate level course
  • Video transcripts in the English language
  • Shareable completion certificate available for purchase

Programme Offerings

  • Learn for Free
  • 4-week course
  • 5-8 Hours per Week
  • Video transcripts in English
  • intermediate level course
  • Tecnológico De Monterrey course
  • Shareable Completion Certificate

Courses and Certificate Fees

Fees InformationsCertificate AvailabilityCertificate Providing Authority
USD 189yesMonterrey Institute of Technology and Higher Education, Monterrey

Negotiation Skills and Effective Communication programme fee structure :

Training 

Fees

Audit

Nil

Certification Fee

$ 189


Eligibility Criteria

You require a bachelor’s degree to apply to the Negotiation Skills and Effective Communication certification programme.

What you will learn

Communication skillsNegotiation skills

After completing the Negotiation Skills and Effective Communication training programme, candidates should be able to:

  • Carry out effective negotiations and enter into satisfactory agreements by implementing advanced negotiation skills and styles.
  • Improve relationships and stimulate cooperation between the involved parties by adopting advanced communication techniques.
  • Use critical thinking and emotional intelligence mechanisms to manage emotions and resolve conflicts constructively.

Admission Details

Step 1: Directly open the Negotiation Skills and Effective Communication course page, using the provided link, https://www.edx.org/learn/negotiations/tecnologico-de-monterrey-negotiation-skills-and-effective-communication

Step 2: You will see a button that says ‘Enrol’ on the course page; click on it.

Step 3: Create a new edX account, or log in if you already have an account. You can also register using your existing account on Google/Facebook/Microsoft/Apple.

Step 4: Keep following the on-screen instructions carefully.

Application Details

You don’t need to fill out an application form if you want to join the Negotiation Skills and Effective Communication programme. Just go to the edX website and create an account. You can then apply to this programme and start learning for free. Another way to register is through your existing account on Facebook/Google/Apple/Microsoft.

The Syllabus

  • Negotiation Analysis: the negotiation dance. BATNA and ZOPA
  • Skill to develop: Managing the rhythm of the negotiation by interpreting anchors, managing time and the magnitude of offers

  • The Role of Emotions in Negotiation
  • Skill to develop: emotional intelligence, self-awareness, self-control, and social management

  • Classification of interests and definition of objectives. Focus on the problem, not on the person
  • Skill to develop: Critical thinking and the generation of alternatives to achieve consensus

  • The Conflict Spiral and Its Stages: The thin red line
  • Skill to develop: changing the frame of reference, “Framing,” to avoid that the conflict gets out of control in the negotiation process

Instructors

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