3019 Courses and Certifications

Online Business And Management Courses & Certifications

Career Category
Specialization
Job Role
Skills
Leading With Effective Communication Inclusive Leadership Training

Offered by

Certificate

Leading with Effective Communication (Inclusive Leadership Training)

The Leading with Effective Communication certification course is a four-week-long online programme developed to equip you with effective communication skills. During the course, you will study the strategies to improve your approach to communication. You will also know the significant role communication plays in inclusive leadership.

Throughout the Leading with Effective Communication online programme by edX, you will build an action plan to implement the learnt strategies in your life and work. Also, you will understand how effective communication is based on the inclusive leadership mindset of accountability, humility, empowerment, and courage. Besides, Edx will provide you with an e-certificate on completion. 

The Leading with Effective Communication training consists of real-world examples and research to teach the concepts. The various topics covered are listening, communicating across differences, dialogue processes, testing assumptions, expressing authentically, debunking everyday communication myths and more. There will also be several short quizzes, video lectures, case studies, etc., to strengthen your understanding. There are two different modes in which you can take the course; verified and free audit. In the verified mode, you can access the course materials unlimitedly and get a certificate for completion; in the free mode, you will have a limited duration of access to the programme. 

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4 Weeks
Beginner
Skills Covered:
Communication skills
Personalised Care Peer Leadership Foundation Step Two

Offered by

Certificate

Personalised Care: Peer Leadership Foundation - Step Two

Personalised Care: Peer Leadership Foundation - Step Two programme will talk about the changing culture in the NHS, particularly the shift from ‘what is the matter with the patient’ to ‘what matters to the patient’. This is the sequel to the ‘Personalised Care: Peer Leadership Foundation - Step One’ training course on FutureLearn. You will learn what personalised care is and how it will particularly help the population of England. 

The Personalised Care: Peer Leadership Foundation - Step Two online course is offered by NHS England and NHS Improvement and will be taught by Jo Fitzgerald and Colin Royle. It is a 4-week training programme. However, you can decide your own schedule. The course requires about 2 hours of learning each week. You will be exposed to various learning tools such as short videos, long-form and short-form articles, audio files and quizzes. You can also track your progress and be a part of a global classroom.   

Personalised Care: Peer Leadership Foundation - Step Two training also offers certification, which can be useful for your career. 

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4 Weeks
Intermediate
Free
Skills Covered:
Leadership
Personalised Care Peer Leadership Foundation-Step One

Offered by

Certificate

Personalised Care: Peer Leadership Foundation - Step One

NHS England aims to move towards a highly personalised healthcare system for better health management. However, this is a relatively new concept, which is why FutureLearn is hosting the Personalised Care: Peer Leadership Foundation - Step One programme to educate about it. Through this course, you will understand this targeted approach to care and health.

The Personalised Care: Peer Leadership Foundation - Step One training is a four-week virtual programme provided by the NHS. The in-depth course content will explain how personalised care is a significant advantage for all of England’s residents and how this new healthcare system works in practice. The curriculum is free to join, open to everyone, with a self-paced schedule for convenient learning.  

Moreover, the Personalised Care: Peer Leadership Foundation - Step One course provides two other enrolment tracks (paid), each with its exclusive benefits. The curriculum also includes activities, articles, videos, audios, expert educators, and a completion certificate (for eligible learners only). You can progress at your comfortable pace and dedicate just two hours per week to finish the training adequately.

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4 Weeks
Beginner
6,500
Skills Covered:
Knowledge of healthcare sciences
Certificate

Forecasting Skills: See the Future Before it Happens

The Forecasting Skills: See the Future Before it Happens certification course is provided through an online platform named Coursera. In this course, the participant will learn about future forecasting and how to enhance the skills related to the aspect. Through this online course, the student can also forecast the future possibilities and accept them same. 

The course is a self-paced learning programme that helps the participant to finish the course at his/her own convenience. The Forecasting Skills: See the Future Before it Happens certification syllabus takes up to 13 hours of time to get completed. The audit mode is free of cost. The course is offered by the platform of Coursera in association with the Institute for the Future. Students will get study material on enrolling for the course. Participants will also get a course completion certificate Forecasting Skills: See the Future Before it Happens online course if they successfully complete all the graded quizzes and assignments. 

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4 Weeks
Beginner
3,384
Skills Covered:
Creativity Strategic Mindset Innovative
Teach like an Entrepreneur Bringing Entrepreneurship into the Classroom

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Certificate

Teach like an Entrepreneur: Bringing Entrepreneurship into the Classroom

The Teach like an Entrepreneur online course is a four-week-long programme offered by FutureLearn. The course sheds light on the importance of entrepreneurship and how it can be incorporated into the teaching and learning of STEM subjects. You will learn to embed entrepreneurial skills and activities in education with the help of experiential and challenge-based learning resources.

The Teach like an Entrepreneur syllabus includes entrepreneurial competencies, mindsets, skill sets, tools, and techniques. It will address subjects like cultural values that influence entrepreneurship and the fear of failure. The programme specially caters to teachers who are looking to transform their methods and inspire their students.

FutureLearn’s Teach like an Entrepreneur certification is a self-paced programme that allows you to start straight away and learn at your leisure. You can even map your progress throughout the course and mark lessons as complete. Developed and funded by EIT RawMaterials in collaboration with FutureLearn, the course is instructed by Professor Dana Redford. Lastly, you can conclude the course and your experience by earning a certificate for the same.

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4 Weeks
Skills Covered:
Entrepreneurial skills
Certificate

Business Fundamentals: Effective Networking

FutureLearn’s Business Fundamentals training allows candidates to master the various methods of effective business networking for developing a strong personal brand. The course will also teach students how to overcome common networking barriers. Learners will build prioritisation and analytical skills by the end of the programme.

The Business Fundamentals certification syllabus includes the benefits and nature of networking and brand equity basics. The course also focuses on interpersonal skills like proper body language, methods of offering and receiving feedback, and listening to other people. The short-term programme from the business and management domain is also EOCCS certified.

World-renowned distance learning institution, The Open University, UK developed the Business Fundamentals certification course. Former marketing professional, Terry O’Sullivan will be your lead educator for the four-week programme. Individuals looking to develop their interpersonal, online, and business communication to expand their professional network are best suited for the training. Even those with no prior knowledge or professional networking experience can enrol in the course.

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4 Weeks
6,500
Skills Covered:
Analytical skills Business Management
Certificate

Business Fundamentals: Customer Engagement

Building relationships is vital for the growth and success of a business. FutureLearn’s Business Fundamentals: Customer Engagement programme will introduce you to the concept of relationship marketing and why and how you can discard the one-off sales model. The course will take you through the merits of engaging customers through relationships.

Business Fundamentals: Customer Engagement online training is a short-term course that FutureLearn offers in collaboration with The Open University. The programme curriculum will enable you to explore how relationship marketing can unlock business value for stakeholders, consumers, and marketers. Mr Haider Ali of The Open University will be your programme instructor.

Moreover, the FutureLearn Business Fundamentals: Customer Engagement course has been accredited by EOCCS. It is an international benchmark for online programmes in business and management. Furthermore, by completing the online training, you can maximise the effectiveness of your digital marketing campaigns for customer relation-building. The programme has a duration of four weeks.

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4 Weeks
6,500
Skills Covered:
Analytical skills Relationship Building Digital marketing skills
Certificate

Business Fundamentals Effective Communication

The Business Fundamentals: Effective Communication online program by Future Learn, aims to increase personal effectiveness, save your time, and alleviate any stress associated with communication, by training you to use different types of communication media effectively. 

With the Business Fundamentals: Effective Communication course, you will discover the fundamentals behind writing professional emails, proposals, and reports. You will also learn how to conduct more productive meetings and deliver presentations more confidently and convincingly. The curriculum also touches on how to communicate in a sensitive way to personal and cultural differences. 

The Open University (UK), a world leader in flexible and distance education, and the UK’s largest academic institution have expertly-curated the  Business Fundamentals: Effective Communication certification course. It is a four-week online program, accredited by the EOCCS. The commencement date for this training is currently unannounced. However, you can register with Future Learn and get notified when admissions open.

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4 Weeks
Skills Covered:
Communication skills Business Management
Certificate

Modern Empowerment in the Workplace

The modern-day workplace has transformed significantly. Mostly the negatives of the same are highlighted. However, the added flexibility and an ideal work-life balance is also a result of this workplace transformation. Modern Empowerment in the Workplace program will explore the potential positives of the new empowerment era. 

FutureLearn offers this training in partnership with The Open University. The course curriculum is designed to emphasize the importance, roles, and responsibilities of HR practitioners in the modern-day workplace. It will help you analyze how individual professionals or an entire organization can achieve contemporary empowerment. The duration of the Modern Empowerment in the Workplace online training is four weeks.

Furthermore, the Modern Empowerment in the Workplace course by FutureLearn has a self-paced learning model. You will be studying under Mr Peter Bloom, a senior lecturer from The Open University. Additionally, the course is tailored for current and aspiring future HR professionals. By taking this training, you will expand your understanding of the changing dynamics of employee empowerment throughout global organizations.

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4 Weeks
Skills Covered:
Human Resource Management
Leading Racial Equity and Inclusion in Organizations

Offered by

Judd A and Marjorie Weinberg College of Arts and Sciences, Evanston via GetSmarter
Certificate

Leading Racial Equity and Inclusion in Organizations

The segregation and separation of ethnic minorities have often resulted in systemic inequalities in society. To dive deep into the structural realities and racial disparities in the United States, join the Leading Racial Equity and Inclusion in Organizations online course from GetSmarter. The training is 4 weeks long, and you can access the learning materials from the starting date itself. 

Besides, as a business leader, specialist, recruiter, or manager, you can increase your diversity awareness with the programme. With the tools and techniques learned through the Leading Racial Equity and Inclusion in Organizations training, you will be better positioned to facilitate racial equity, cater to the minority employee groups, and drive inclusion initiatives.

The Weinberg College of Arts and Sciences at Northwestern University has curated the Leading Racial Equity and Inclusion in Organizations syllabus. The curriculum focuses on core racial equity concepts and developing racial equity frameworks. 

Moreover, you will also learn how systemic racism and structural inequalities impact and shape present-day business practices. You will complete the syllabus through module notes, assignment briefs, interactive videos, presentations, practice quizzes, and additional web resources. 

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4 Weeks
1,56,418
Skills Covered:
Managerial skill
Certificate

Fundamentals of Project Planning and Management

Project planning, and then managing is a part of our daily lives, as people require these skills both for work or day-to-day activities. Fundamentals of Project Planning and Management certification course by FutureLearn, and Darden School of Business, University of Virginia gives information about how important it is to possess the basic skills for a successful managerial career.

Fundamentals of Project Planning and Management certification syllabus has an in-depth perspective on both project planning and Project Management effectively. The ones opting for this programme will identify the language, find out the scoping project’s frameworks, sequencing of activities, and helping utilise resources that can minimise risks.

Fundamentals of Project Planning and Management training is an online business and Management course that in a span of 4 weeks will learn to execute projects properly by using the right mindset, and tools or skills that are required irrespective of the size of the project.

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4 Weeks
Essentials of Program Strategy and Evaluation

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Certificate

Essentials of Program Strategy and Evaluation

The Essentials of Program Strategy and Evaluation Online Course is part of the Effective Philanthropy Learning Initiative by the Stanford PACS Center on Philosophy and Civil Society. The course deals with the strategic framework concerning social programs run by governments or nonprofit organizations.

The Essentials of Program Strategy and Evaluation Training Course is taught over 4 weeks with the help of online reading materials. The course instructor is Paul Brest, former Dean and Professor Emeritus, Standard Law School, Stanford University.

The Essentials of Program Strategy and Evaluation Syllabus is designed in a way to equip learners with the knowledge of philanthropy and non-profit initiatives. The course assessment will be based on assignments and exams. You will have the provision to archive the course after the end of every session.

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4 Weeks
Beginner
Skills Covered:
Designing skills Strategic Mindset
Certificate

How To Create A Profitable Pricing Strategy

How To Create A Profitable Pricing Strategy course is offered by the Future Learn portal in collaboration with the entrepreneur now network in online mode. During this course, candidates will learn about developing pricing strategies, analysing the target market and communicating with the target audience via a series of strategies. Learners will be able to develop unique value in the market for the organisation, which will help them to grow their business in the specific market.

The course will be instructed by Ken Burke, founder of entrepreneur now network and the medium of instruction will be English. The course will be a four weeks programme, where a student is required to invest three hours per week to complete all the topics of How To Create A Profitable Pricing Strategy course. To apply for this course, candidates must visit the provider’s official website and register. Students are advised to go through the article below for course requirements, fee structure, etc.

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4 Weeks
Skills Covered:
Entrepreneurial skills Marketing skills Communication skills Business Management
Certificate

Strategic planning for professional service firms in the time of COVID-19

The ‘Strategic planning for professional service firms in the time of COVID-19’ online course is provided by the online educational website and developed by ‘The College of Law’. This business and management course will provide insights on the strategic techniques involved in planning at organisations to face the challenges and risks during uncertain times like the COVID-19 pandemic. The course is designed for four weeks consisting of two hours weekly to study. The course helps in bringing back the stability and continuity that has faced challenges during the pandemic in business organisations. 

This online course enhances the adaptability of the organisation to the new challenges and ensures change management regarding the ‘new normal’ and enables the survival of the competitive business markets. The course steps and expert guidance by Peter Edwards (Director, Legal Business Management), Maryann Haffenden, and Jams Jung(Director of Programs) will allow the candidates from professional service firms to develop a strategic mindset for planning and organisation.

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4 Weeks
Beginner
Free
Skills Covered:
Business Management
Certificate

Methodologies for Service Design

The Methodologies for Service Design online course is developed by the first modern institute of higher learning, Keio University, and is offered by the online educational platform FutureLearn. The online programme is scheduled for a period of four weeks with two hours weekly sessions. The course is a study about exploring the field of service design and figuring out its scope in our day-to-day experiences. 

 The course module introduces the learners to aspects of service design and its application of techniques and strategies for business development and overcoming the entrepreneurial risks in the industrial world. The significance of being unique and coming up with innovative solutions for business is understood through this course.

The course instructor for this training programme is Senior Assistant Professor Chihiro Sato from Keio University Graduate School of Media Design in Japan. Methodologies for Service Design being a multidisciplinary domain, the candidates are given the opportunity to collectively analyse the ideas from the field of IT, accounting, marketing, and philosophy. Thereby the course helps the learners strengthen their business enterprises by knowing the target markets.

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4 Weeks
Beginner
Free
Skills Covered:
Servicing skills Designing skills Innovative Business Management Marketing skills Accounting proficiency Knowledge of IT industry
Business Etiquette

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Certificate

Business Etiquette

The Business Etiquette online course is provided by the online educational platform FutureLearn and the course instruction is designed by the ‘Swiss Education Group’, a hospitality educator establishment. The online programme is scheduled for the interested candidates for a period of four weeks which included five hours of weekly sessions. The course study is guided by the course educator Lindsey Thomas, the director of language studies and the global etiquette consultant. 

The Business Etiquette online training allows the learners to understand the nuances of good business etiquettes. This course is about developing the communication skills, perfect conduct that will impact our business management strategies. It helps the learners comprehend the significance of pleasing business etiquettes and the primary components of professional manners in the contemporary business world. It ensures improved communication techniques for enhancing the business connections and strategies to increase sales through these activities. This certification course assists in enhancing the self-presentation and getting culturally aware of our surroundings along with business protocols associated with workplace conduct.

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4 Weeks
8,924
Skills Covered:
Communication skills Social skills Pedagogy skills

Offered by

Certificate

CRM Fundamentals and Practice: Introduction to Salesforce Certification Course

The CRM Fundamentals and Practice: Introduction To Salesforce training course is being offered by the FutureLearn portal in collaboration with Trailhead and endorsed by Coventry University, U.K. In this course, students will learn the use of Salesforce CRM software to understand the requirements of a customer and how to improve the customer experience. The course will help candidates to gain CRM skills and use them to manage the customer relationship with an organisation effectively. 

The CRM Fundamentals and Practice: Introduction To Salesforce online course is a four-week training course that is a part of the CRM Fundamentals and Practice programme offered by the portal in online mode. The course is designed for professionals to improve the customer experience by using CRM systems. All of the practice related to this course will be done on the salesforce trailblaze platform which will give a better understanding of the use of the CRM systems. This course will be taught by Laura Zuluaga, who is a salesforce consultant and a project manager. The CRM Fundamentals and Practice: Introduction To Salesforce online course classes will be conducted through live lectures, wherein candidates will be given study materials. On the successful completion of the course, candidates will be awarded the course completion certificate. 

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4 Weeks
Skills Covered:
Business Management Customer service Marketing skills Database Management
Leading Teams

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Certificate

Leading Teams

The ‘Leading Team’ course is offered by Future Learn in collaboration with Michigan University in online mode. The course is a four weeks programme in which candidates will learn about the process of building an effective and coordinated team, working collaboratively, and improving the overall performance of a team. This course is not only designed for freshers but also for professionals such as entrepreneurs, team leaders, and managers, etc. The ‘Leading Team’ course helps working professionals to improve their skills and approach towards the team and make them better team leaders. All the ‘Leading Team’ training programme classes will be conducted in online mode on the future learn portal.  

The course will be taught by Scott DeRue and Maxim Sytch, Michigan University in online mode with English as a medium used for teaching. This is self-paced online learning and investing 3 hours every week to complete course topics on time. To get all details related to this course, candidates are advised to go through the article given below. 

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4 Weeks
Skills Covered:
Leadership Managerial skill Teamwork
Certificate

Business Ethics: An Introduction to Ethics for Business Leaders

The Business Ethics: An Introduction to Ethics for Business Leaders online course is developed by the Dublin City University and is provided by the online education platform FutureLearn. The course study is about the ideas and aspects of business ethics that influence the environment in the workplace and in the business world. The online programme is scheduled for four weeks with weekly sessions for three hours. In this online course, the candidates will be given an opportunity to learn along with assistant professor Marta Rocchi at the Dublin City University business school. 

In the programme, the candidates will get an understanding of the topics of ethics, key ethical outlooks, individual’s perspective in a firm, leadership and the characteristics of business and society. The Business Ethics: An Introduction to Ethics for Business Leaders online training programme also explores the aspect of cultural awareness in the business context and the role of United Nations Sustainable Development Goals for business management.

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4 Weeks
Skills Covered:
Business Management Managerial skill Decision making skills Leadership Knowledge of Economics
Influencing People

Offered by

Certificate

Influencing People

In order for your voice to be heard and appreciated at work, you must have influence. It's also a motivator for you and your team to work together more successfully. These four-week Influencing People online courses will help candidates develop abilities in influencing methods to aid communication and acquire influence at work.

Candidates will begin by studying particular techniques for acquiring power and influencing others that have been proved to work. The Influencing People training by the University of Michigan teaches how to create, grow, and sustain a power base in an organization, as well as how to influence individuals in situations when official authority isn't available.

Students will study the strategies needed to influence consumers to promote sales by discovering how to propose company ideas to their superiors and develop alliances across partners. This Influencing People syllabus will teach students how to tell the difference between manipulation and influence and so they can be more persuasive while working with their peers, managers, and direct reports.

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4 Weeks
Skills Covered:
Communication skills Leadership Negotiation skills
Managing Talent

Offered by

Certificate

Managing Talent

The Managing Talent course is offered by Future Learn in collaboration with Michigan University in online mode for all aspiring candidates. The duration of the course is four weeks, wherein investing three hours per week will help to complete the course on time. In this course, candidates will learn about measuring performance and evaluating the performance of the employees working in the organisation. Also, understand the cycle of managing and recruiting new talent for different departments of the company. From this course, candidates will learn about Managing Talents and how the recruitment process takes place. Also, they will learn to develop new skills and strategies to bring success to their organisation. 

The Managing Talent training programme will be instructed by Cheri Alexander, Scott DeRue, and Maxim Sytch, University of Michigan, USA. The course syllabus is divided into four weeks wherein each week will help the candidates with developing different skill sets. . For all the details related to the course, please go through the article below.

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4 Weeks
Skills Covered:
Leadership Managerial skill
Inspiring and Motivating Individuals

Offered by

Certificate

Inspiring and Motivating Individuals

This four-week program will prepare you how to establish common goals, increase team interaction, and dig deeper into performance indicators to better comprehend your team's requirements. The Inspiring and Motivating Individuals online course teaches how to develop a common vision and how to successfully convey it to the team for ensuring that everyone is working toward the same goals. The course provider FutureLearn offers a fully online mode of learning.

Setting realistic objectives and expectations is critical for the team to reach a common goal. The Inspiring and Motivating Individuals training offered by the University of Michigan discovers how to get your team to work together toward a similar goal. The course explores how to link rewards with desirable behaviours to inspire the team to reach common goals. The Inspiring and Motivating Individuals syllabus provides an overview of the most critical needs and performance drivers across cultures to see what motivates the team.

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4 Weeks
Skills Covered:
Leadership

Offered by

Certificate

CRM Fundamentals and Practice: Salesforce Automation and Best Practice

The CRM Fundamentals and Practice: Salesforce Automation and Best Practice training course are being offered by the FutureLearn portal in collaboration with Trailhead and endorsed by Coventry University, the U.K. During the course, learners will learn how to use customer relationship management (CRM) skills to manage and improve customer experience. Also, candidates will learn to use salesforce automation in terms of managing customer experience and implement customer experience strategy in an ethical manner.

The CRM Fundamentals and Practice: Salesforce Automation and Best Practice online course is a part of the CRM Fundamentals and Practice training programme offered by the FutureLearn portal. This course is a four-week training course taught online by Laura Zuluaga, who is an experienced salesforce consultant and a project manager. This course is a self-paced learning course, in which a learner can invest up to four hours weekly to complete the CRM Fundamentals and Practice: Salesforce Automation and Best Practice course modules. Interested candidates will have to visit the official website of the provider and register. For more details related to the CRM Fundamentals and Practice: Salesforce Automation and Best Practice certification course, go through the article below.

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4 Weeks
Skills Covered:
Business Management Customer service Marketing skills Database Management

Offered by

Certificate

CRM Fundamentals and Practice: Salesforce Reports, Objects, and Data Management

The CRM Fundamentals and Practice: Salesforce Reports, Objects and Data Management certification course is being offered by the FutureLearn portal in collaboration with Trailhead and endorsed by Coventry University, U.K. This course is a second installment of the CRM Fundamentals and Practice programme. In this course, candidates will learn to develop sales and marketing campaigns in the business of the organisation and how to analyse salesforce reports and dashboards. Also, the CRM Fundamentals and Practice: Salesforce Reports, Objects, and Data Management online course will teach learners the use of Salesforce in CRM.

The CRM Fundamentals and Practice: Salesforce Reports, Objects, and Data Management training classes will be conducted in online mode on the FutureLearn portal. The course syllabus is divided into four weeks wherein each week will help the candidates with developing different skill sets related to customer relationship management (CRM). This is self-paced learning and investing four hours weekly to complete the course topics. The course will be instructed by Laura Zuluaga, an experienced salesforce consultant, and a project manager. To apply for this course, candidates must visit the provider’s official website and register. Details related to the course are given below in the article.

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4 Weeks
Skills Covered:
Business Management Customer service Marketing skills Database Management
Circular Business Models for Sustainable Urban Food Systems

Offered by

University of Turin, Turin , EIT +1 via Futurelearn
Certificate

Circular Business Models for Sustainable Urban Food Systems

Traditional linear economies are no longer viable in a world where the population is expected to exceed 9 billion people by 2050, with roughly 70% of them living in urban areas and consuming three times as many resources as we do now. The 4 weeks Circular Business Models for Sustainable Urban Food Systems online course by FutureLearn teaches to design circular food systems.

The course teaches candidates to create circular food systems for making smart, resilient and sustainable cities. In order to achieve the 2030 Sustainable Development Goals, candidates will examine the role of cities as catalysts in fostering inclusive and healthy food policies, institutional innovation, adopting systems thinking and participatory approaches. The Circular Business Models for Sustainable Urban Food Systems training teaches about the circular economy and sustainability strategies, how it can be improved and what are the barriers to its implementation.

The Circular Business Models for Sustainable Urban Food Systems syllabus covers local and urban food systems as well as various food-related policies and strategies. The course covers best practices and various business cases in urban food systems.

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4 Weeks
Skills Covered:
Knowledge of Agricultural practices

Offered by

Certificate

Customer Experience Design for Customer Success: CX Impact and Strategic Insights

The Customer Experience Design for Customer Success: CX Impact and Strategic Insights Journey training is offered by the FutureLearn portal in collaboration with Trailhead and endorsed by Coventry University, U.K. This course is a part of the Customer Experience Design for Customer Success training programme available on the portal. In this course, learners will explore the CX design, developing different CX strategies in business, and use different tools to create CX design. Along with this, candidates will get an understanding of the customer journey, analyse and identify key elements of a journey map where improvements can be made in order to improve the customer experience for the organisation.

The Customer Experience Design for Customer Success: CX Impact and Strategic Insights certification syllabus is divided into four weeks wherein every week will help candidates to understand the use of CX design for growing the business. The course will be taught by Ghilaine Chan through interactive sessions, course lectures, etc.  This is a self-paced learning course, in which candidates can invest up to four hours weekly to complete the Customer Experience Design for Customer Success: Effective CX Design and Customer Journey course on time. The English language will be used to instruct this course. To get all details related to the course, candidates must go through the article below.

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4 Weeks
Skills Covered:
Designing skills Marketing skills Customer service

Offered by

Certificate

Customer Experience Design for Customer Success: Ensuring Customer Success

The Customer Experience Design for Customer Success: Ensuring Customer Success course is offered by the FutureLearn portal in association with Trailhead and endorsed by Coventry University, U.K. In this course, learners will get a better understanding of customer relationships and how it affects the business of the organisation. Also, candidates will learn to use different methods to analyse CRM and apply for business success and how to use customer relationship management to maintain a long-term business’s customer relations. This course is the third installment of the Customer Experience Design for Customer Success training programme available on the portal. 

The Customer Experience Design for Customer Success: Ensuring Customer Success certification course syllabus is divided into a four weeks time period in which learners will gather knowledge about customer relationship management (CRM) and its uses to develop and grow business and maintain customer relationships for long term business. The course classes will be conducted in online mode through interactive sessions, etc. The Customer Experience Design for Customer Success: Ensuring Customer Success training course will be taught by Ghilaine Chan, who has twenty years of experience in scaling global services. The medium of instruction will be English. To apply for this course, it is mandatory for the candidates to visit the FutureLearn portal and register.  

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4 Weeks
Skills Covered:
Marketing skills Customer service
Build a Growth Mindset and Career Success with Advice from Female Founders

Offered by

Certificate

Build a Growth Mindset & Career Success with Advice from Female Founders

To attain job success, other than just hard talents and dedication; one must also have a growth mentality, a set of entrepreneurial abilities, and perseverance. This 4 weeks AllBright course Build a Growth Mindset & Career Success with Advice from Female Founders online course via FutureLearn, designed for women, for women, focuses on building the abilities that female entrepreneurs are known for.

The Build a Growth Mindset & Career Success with Advice from Female Founders training helps in developing the resilience, career vision, and creativity of candidates so that they may add an entrepreneurial flair to every part of their professional life. Candidates don’t need to own an organization to profit from these abilities; this course is designed to help candidates acquire the proper mentality, whether they're a company owner or a new employee.

Thinking like an entrepreneur can assist in seeing possibilities wherever they may occur. candidates will develop the skill set and confidence to seek out chances and capitalize on them. The Build a Growth Mindset & Career Success with Advice from Female Founders syllabus helps candidates to establish a professional goal that is unique to them and teaches how to preserve it no matter what the circumstances are.

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4 Weeks
Skills Covered:
Interpersonal skills

Offered by

Certificate

Customer Experience Design for Customer Success: Designing Great Customer Experiences

The Customer Experience Design for Customer Success: Designing Great Customer Experiences certification is a part of the Customer Experience Design for Customer Success programme that is offered by the FutureLearn portal in collaboration with Trailhead and endorsed by Coventry University, the U.K. During this course, learners will discover operational and technological approaches used to develop CX strategies and learn about customer experience and customer service. Candidates will also learn about the difference between CX and CX and how customer service creates a long-term relationship with the target customers. Through this course, candidates will be able to identify the objectives, technologies, and techniques used to make effective customer experience strategies. 

The Customer Experience Design for Customer Success: Designing Great Customer Experiences online course syllabus is divided into four weeks where learners will learn at their pace and complete all the course modules on time. The course will be taught in English by Ghilaine Chan, who has twenty years of experience in managing global services. The Customer Experience Design for Customer Success: Designing Great Customer Experiences certification classes will be conducted in online mode through interactive sessions. To apply for this course, candidates must visit the provider’s official website and register. Details related to this course are given in the article below, candidates are advised to go through the article carefully.

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4 Weeks
Skills Covered:
Marketing skills Customer service
Introduction to Data for Business Leaders

Offered by

The Data Lab via Futurelearn
Certificate

Introduction to Data for Business Leaders

The Introduction to Data for Business Leaders online course is offered by the online educational platform FutureLearn and is developed by ‘The DataLab’ which is a centre for innovation in data and AI. The online training is scheduled for four weeks with three study hours every week.

This online certification course equips the learners with the understanding of data and values derived through data in organisations that cause improved business outcomes. The ‘Introduction to Data for Business Leaders’ programme is about recognising and categorizing data and changes within an organisation. Here the candidates are taught to describe the organisation’s data maturity aided with strategies to find ways to improve its standards to strengthen business management. It assists in understanding and calculating the investments needed from within the organisational setup to drive the business and value systems forward.

The ‘Introduction to Data for Business Leaders’ online certification course can be done at the learner's convenience using the advanced course materials. The candidates will gain knowledge as they discuss ideas with their peers and learn along with Craig Paterson who is the strategic advisor and coach.

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4 Weeks
Skills Covered:
Data science knowledge Business analytics knowledge Knowledge of Big Data Decision making skills Analytical skills Knowledge of Data Visualization

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